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Mont Tremblant Real Estate

Mount Tremblant Quebec - Our Policies

You'll find below our general rental policies (and other useful info) that apply to our Mount Tremblant Quebec chalets:

  • Check-in time is 5:00PM, Check-out is 11:00AM depending on the rental unit.

  • Office hours weekdays 9AM - 7PM with limited hours on week-ends.

  • No smoking, no pets (some exceptions) and absolutely NO PARTIES.

  • Housekeeping/maintenance: Chalets and condos are supplied with towels, linens, soap, etc. They are fully equipped with all kitchen and cleaning appliances. We expect the homes to be well maintained/kept by the guests. Extra housekeeping charges will apply if the rental unit is left in an excessively messy/dirty state. Cleaning is provided at checkout. Daily/weekly housekeeping is available during your stay at an additional fee.

  • Deposit & cancellation policy: 50% of total payment is required upon booking with the balance due no later than 1 month prior to arrival. Guests will lose their deposit amount UNLESS we rebook the rental unit. We will make every effort to rebook and will refund the guest for every night that is resold.

  • Security deposits are required. The amount depends on chalet/condo as the larger units requiring larger deposits.

  • Number of guests are limited as per discussions & correspondence with guest. We need advanced notice of any increase in the size of your party, which is not to exceed the maximum set by us.

  • Tremblantliving is a sales & marketing agent for property owners and accepts no liability on their behalf. We reserve the right to transfer guests to an equivalent property at our discretion if the one reserved becomes uninhabitable or unavailable. We also cannot be held responsible for short term interruptions of cable, internet, electricity, telephone, water nor for exterior noise that we cannot control.

Feel free to offer any feedback or concerns to these policies by using the general contact form (click here) . Have a great vacation in Mount Tremblant Quebec.